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  GOOD  
  
 Based on 13 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Amathemba Mkhize 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Friendly customer service and very tidy salon!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Marlon Demas 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I want all my coloured girls to go there and get a silk press you won’t regret it 💯
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Melody Swart 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
(Parts of this review was taken from the WhatsApp messages that I sent the salon between 13–15 April 2024)

•••• Hey,

So I got a sew-in done at your salon on Wednesday and I genuinely liked the service as a whole.

But after assessing it when I got home, I was disappointed.

My reasons:
1. I paid for a full weave  install. This was supposed to include bleaching the lace. The lace was never bleached.
2. The service was also supposed to include a net (instead of sewing directly onto my hair). The net was never added. The hair net is different from the wig cap used on the frontal area.
3. Certain parts of the lace were not glued onto my skin. There was never any glue on the sections of my temples. I noticed this when I got home.
4. Additionally, the glue used didn't last very long at all. It wasn't as melted as it needed to be and looked very crusty/gummy after a few hours of me doing absolutely nothing.
5. Why was the forehead area of the lace bumpy and almost crinkled? Another thing that I only noticed in the evening at home.
6. I also don't like the fact that the stylist sewed tracks on my lace. I've removed the hair myself and can confirm that the brand new lace has several needle holes in it.
7. I was very clear about not wanting to be filmed or taken photos of - way before even confirming my appointment. I still found them filming me, without even asking. I stopped them and they apologised but I still felt uncomfortable and as if my initial request was disregarded.

The hair wasn't worth the total of R600 that I paid. And didn't quite compare to the video examples sent to me via Instagram. I would've taken a closer look at the salon but the stylist was still busy after 18h00. That was after closing time so I didn't want to keep the staff waiting.

I enjoyed the look of the hair and styling itself but that's the hair that I provided, and the style that I chose.

The customer service at the salon from the stylist and receptionist was good, I have no complaints there. But when I tried to talk about this to whoever was running their WhatsApp line... They first ignored my message for hours until I reached out again.

I initially requested a partial refund which I was told was taken to management. After inspecting the style and so on, I found more serious problems such as a rash and inflammation on my head. I requested that the entire thing be re-done at no cost to me. They ignored that message even though salon was open.
••••

They said they'll talk to management. It's Monday and their reply (after I reached out again) was as follows: “I don’t think there’s much we can do because that’s the process we do when doing a sew in, and you left the salon happy. You can bring the frontal so we can so we can bleach the knots."
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 yvonne jack 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Hunny bun it's best salon ever but outstanding person it's Chantel. Her service all the time she's go extra miles
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Busisiwe Ekhu 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I'm sorry to say this 😔the Manager she's very rude she's doesn't know how to talk to people...& her stuff...its very bad..she can'tcontinue like that enough is enough...or you guys will lose

anyway about hair they are selling Good quality hair...I THANK YOU 😊
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 yvonne jubati 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The service is the best from all my girls from The receptionist Chantie she  deserves to be a floor Manager she has just a speacial way of treating the client's Like VIP,s. The girl is a hard working person she knows how to deal with Client's. Sis Thembi,Nail girl,the girl who does Braids ,Braen guy's you are the Best ❤
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Washiemah Mokatsoane 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Good day I hope this message finds you well I'm deeply disappointed how the manager of this business is absolutely rude, disrespectful towards customers and they workers 😞 for the fact that such a well know business treats customers with absolutely no Respect, no integrity, no value good business treats customers and workers with respect and values them as they workers are the engine of the business I would humbly ask that should this continue there won't be any customers coming out to make themselves feel and look beautiful because of the behavior of your manager . I hope and pray this can be looked into and corrected as soon as possible thank you again and I love the quality of hair 😍😍
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Qinisile Phungula 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Love this salon highly recommend, the guy who does my blow outs Paul is such a professional. He understands hair and KNOWS what he is doing. So glad I found this place.The service was 10/10
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lisa Fokisi 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The hair quality is very good. I love it❤
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Iyana Celwana 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
All I can say.. they have best quality hair in the city
Everything about hunny bun is just winning their service is 5stars loves I mean it’s clean
Their customer service it’s so amazing
They do everything on time
🥰 y’all should try get your hair done by them, no regrets